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Sample Status: Where do I find a summary of my contacts?

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You can get a quick overview of how many contacts completed or didn’t complete an interview as well as how many contacts are still active in the interview process from the Sample Status report.

  1. Select Reports.
  2. Select Program Reports.
  3. Select Sample Status.

  1. On the right of the landing page is a summary of the percentage of contacts in each key stage.

 

What do Complete, Active, and Won’t Complete mean?

Complete: this is the count of contacts that have completed an interview. These contacts are in the Published or Interviewed stages.
Active: this is the count of contacts in the process of being scheduled. These contacts are in the Actively Scheduling, Available to Schedule, or Scheduled for an interview stages.
Won’t Complete: this is the count of contacts who will not complete an interview. These contacts are in the Not Needed, Not Qualified, or Refused stages.

 

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